Client Stories


By: Liam S.

By: Pilany


Selena made selling our condo an easy and enjoyable experience. She is a true professional who goes out of her way to close a deal. Her expertise and negotiating skills made our real estate transaction a fast, profitable, and painless experience. We sold our condo in one week, virtually for the asking price--and on the first day we were accepting offers. We will be repeat clients.


I was very impressed with Selena's professionalism, selling ideas and expediency in selling my condo. My condo had sat on the market with another agent for 7 months with little activity. Once Selena got her hands on it it was gone within a month. Dealing with her has been easy, effective and trouble free. I will definitely be recommending her to anyone who buys or sells property. She knows her stuff and is very good at what she does. She rocks in my books. Thanks Selena for everything!!


The concept of Homestaging was new to me and I had the opportunity to use this “free” service offered by Selena on two occasions. I was floored both times I had seen my properties transformed, and I then gained an even greater confidence in knowing that my place would be sold in a very short time. This is a service that I would encourage any Seller to incorporate. Selena in adapting this service has shown that she is innovative and a trendsetter, but more importantly is keen in what is happening in the real estate market and ensuring that she is keeping her clients ahead of competition.


Selena and her assistant were great partners. Having listed unsuccessfully with another agent for many, many months, they helped me sell my condo in less than a month with a quick closing date as a bonus. They provided the right advice and right guidance to sell the property. The home staging service was a definite asset and they handled the sale while I was in another city. From my experience, I would definitely recommend their services to my family and friends.


Our unit sold within 6 days of the listing date. I credit this to your knowledge and expertise of marketing properties. It still amazes me that we were also able to find a new place to lease so quickly with all your help as well. Thanks again.


RE/MAX Condos Plus Let me congratulate you as one of the Top Twelve Salespeople with RE/MAX Condos Plus for 2008. Your success is a reflection of your hard work, professionalism, and your concern for your clients. Your positive attitude is infectious! As the largest condominium and downtown broker, we have been able to attract some of the best agents, so this is a truly well-earned honour.


I want to start by thanking you Selena for all of your efforts. Although I was a first-time buyer working on a limited budget, the treatment I received would have mistaken me for a experienced High Net Worth Client. Your diligence, attentiveness and sheer professionalism were truly impressive. I look forward to not only continuing my relationship with you, but to referring those I know who are in the market. Once again Selena, many thanks for helping make my first home purchase such a pleasant experience.


My decision to retain Selena was made easy after meeting with her to discuss the sale of my home. Compared to other realtors that I had spoken with, Selena’s depth of knowledge, her enviable sales record and superior organizational skills coupled with her obvious professionalism told me that I need look no further. Selena offered additional services designed to move my home fast that no other realtor that I had spoken to had even mentioned. Selena brought results and that’s what mattered to me most. I will contact Selena again if I find myself in need of a seasoned housing market expertise.


Thanks to your timely updates and smart advice (to prepare an offer in advance), I was able to "seize the day" and get the exact type of property I was looking for - and at a bargain price. I couldn't be happier, and recommend you to all my friends. You provided excellent service, especially in dealing with a difficult transaction!


Selena's knowledge of the harbourfront area and her marketing strategies definitely helped to draw buyer's attention to the unit and lead to a firm sale within 2 weeks of listing. I would definitely recommend her services.


After working with another agent, I was left confused, tired and frustrated. Then I was referred to Selena...and what a difference!!! Her professionalism and expertise were exactly what I needed and she always took the time to explain things in ways that were easy to understand. I could not believe how quickly I bought my condo! If you're looking for an agent who knows exactly what she's doing in a personable and friendly way, then Selena is definitely the agent for you. Thanks for all of your hard work Selena!


I initially was referred to Selena in June 2006, at that time I was a first time buyer and very nervous about my purchase. Selena assisted me in every aspect and made me feel at ease with my purchase. I have a very busy lifestyle, but she was available to me when it was convenient for me. I recently sold my unit and made over $50K profit in this short time. I would highly recommend her to my friends and colleagues.


Dear Selena, A short note to thank you so very much for the tremendous work you did in selling my apartment so fast and so well in such economic times. Thanks to you, I'm able to move forward and make more definite plans to be closer to my family in France. I truly appreciated your professionalism and that of your team throughout the process. Working with someone who has such a wide network does make a difference. Not only from selling point of view, but also when it comes to closing the deal. I used the lawyer you recommended me when I bought my Condo, Frank Mauro, and he also looked after the closing when I sold it. It all went so smoothly, I didn’t even need to be in the country!!


I was referred to Selena by a colleague at work and my condo purchase - as a first-time buyer - was extremely stress-free and enjoyable. Selena used my preferences to come up with properties to view that hit the nail on the head every single time, making my final decision a tough but high-quality one. I will refer Selena to anyone I know looking for a place in the city or South Etobicoke.


We love the condo and are busy planning how we will furnish it. Thank you for helping us find what we were looking for so quickly! As you know, we had been looking for almost a year and hadn't seen the "one". You understood our requirements and showed us the "one" on our very first meeting with you. Thank you for everything!


25 Grenville Street 88 Charles Street Selena’s attitude from the first time I spoke with her was positive, hard-working well motivated. Furthermore she went the extra mile in giving me suggestions, all minor details as to what to do that would be to my advantage. She is an intelligent, very fair person, with the person she is representing in mind firstly. I have bought and sold three properties with her help.


We recently sold our condo through the efforts of Selena. We found Selena to be very professional, hard working and erudite. Her marketing of our condo was excellent and her negotiating skills proved to be more than satisfactory. We would definitely recommend Selena to anyone who is buying or selling real estate. Congratulations to Selena on a job well done!


My condo had been previously listed with another agent for 4 months. Compliments to Selena Pollard for her skill at marketing my downtown condo. Selena assessed the situation and made several recommendations regarding timing, preparation and staging, all of which I followed. The condo sold after only four days on the market at 99% of the asking price! After the first offer was received, Selena interacted quickly and efficiently with the other agent and I to finalize the deal. I could not be more pleased with the skill and professional manner in which Selena Pollard handled this listing and sale, and would highly recommend her to anyone.


Just a note to let you know how pleased I was for the manner in which you handled our real estate transaction. Your professional manner and attention to detail was most appreciated and admired, especially when compared to the other agencies which had the listing for three months!! Your bringing our dealing to a successful conclusion in just ten days was magnificent. Thank-you very much


We had been planning to buy a condominium for several months which was a move we anticipated with some apprehension. Thanks to Selena’s professionalism and caring, the move into our new home was flawless, efficient, and virtually stress-free. We will recommend very highly her excellent service in the future.


39 Parliament 53 Torrens We would like to thank you for helping us find our new home. Your professionalism and empathy was greatly appreciated both in negotiating the sale of our current home and also with our new condominium. Selling our home in only 4 days is a testament to your marketing skills! Your fast response to phone and email messages was particularly pleasing to us. We have worked with a number of real estate agents in the past and consider you to be the only agent whom we would refer to our family, friends and associates.


Selena, You are one of the most intuitive people I have ever met. Thank you for taking the time to do the research and getting me exactly what I was looking for. As a first-time buyer you really helped to take the edge off committing myself to such a life altering purchase. Thank you for all of you hard work and diligence. Regards, Dave


It was a dream of ours to finally purchase our first condominium. With Selena Pollard's help and expertise that dream turned into reality within a couple of short weeks. Now in our new place we have no regrets with our choice and can only wish others such luck and help in their condo/house shopping.


Selena's professionalism and expertise helped us to set the correct listing price. The advantage of staging the rooms professionally gave us the edge. Our property sold in one day and for 100% of the asking price. Selling our home while travelling to our new home overseas was so much more assuring with Selena on board. Thank you Selena for such a positive experience. Mary & Eby Z


As a first time purchaser I had a lot of questions about the process of buying a condo. Selena walked me through it with professionalism and patience. With my parameters in mind, she showed me only the things that met my criteria. I trusted her judgment and knew that if she was showing me something it was because it was well researched. In the end, we found a terrific place that I'm so happy with. I would definitely recommend her services to friends and family.


I initially contacted Selena to enlist her services to sell my property, at which time based on the market information we decided that it would not be the right time to maximize on my return. Selena contacted me again a few months later to let me know that market conditions had improved and this would be an excellent time to sell. We were able to sell for 100% of asking price (higher than I initially anticipated), in a short space of time. I credit our success to Selena's timely information and assessment of the market, as well as her excellent marketing strategy. I will continue to refer her to friends and family. 86 Gerrard East


"Selena was very professional in her approach and her advice to me in selling my condo. She did her homework and prepared comparable market information to allow me to make decisions on selling price and other inclusions. When the offer came and I was travelling out of the country, she facilitated the transaction as if I was at home, and I ended up with a sale and a selling price that I was comfortable in accepting. I would recommend Selena to others without hesitation." 50 Lombard


Selena thank you so very much for making the sale of our Toronto property effortless. With your expertise and knowledge of the market you managed to make this endeavour a very enjoyable adventure. As owners do, my wife & I took great pride in our beautiful home and felt that you loved and respected our condo throughout the entire selling process as much as we did throughout our ownership. We feel very fortunate to have met you and feel as if our home was sold with great professionalisim and remarkable industry knowledge. We were very privileged to have your enthusiasm, reassurance and guidance throughout all aspects of this selling procedure.


It has been my absolute pleasure to have had the superior guidance and professionalism of Selena during the process of selling my property. It was invaluable to have the freedom to simply rest matters on her highly qualified shoulders. In sheer quantitative numbers, she may be the top 1 percent. In quality however, she is in fact the top 0.01 percent. Anita S. 4200 Bathurst

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